Help
Support from a real person.
Tell us what happened, what you expected, and which device you use. We read every message and use clear reports to make Lundo better.
Common questions
How do I sign in?
Lundo uses Apple and Google sign-in. There is no separate Lundo password. On iPhone, Apple appears first; on Android, Google appears first.
How do I reset my password?
Lundo never receives or stores your Apple or Google password. Change it through your Apple Account or Google Account security settings.
How do I delete my account?
Use Settings → Account → Delete account in Lundo, or follow the steps on the public account-deletion page.
Why did audio not play?
Check media volume, make sure the device is not routing sound to another speaker, and try the line again on a stable connection. Include the lesson number and visible text when reporting a mismatch.
How do I report an Icelandic error?
Email the exact word or sentence, lesson number, and what sounded or looked wrong. Text and audio mismatches are treated as priority content defects.
Can I turn notifications off?
Yes. Lundo has a master notification switch and reminder settings in the app. You can also change permission in iOS or Android system settings.
Does Lundo record my voice?
No. Current speaking prompts ask you to listen and say a word or line aloud, then confirm for yourself. Lundo does not record or assess that speech.
When you write
Please include the device model, iOS or Android version, Lundo version if visible, the screen or lesson name, and a screenshot when useful. Do not send passwords, verification codes, or full identity documents.